FAQ's
Fitment & Product
Do you have blades for my car?
We cover 2,600+ makes, models, and years — virtually every car on New Zealand roads. Enter your car on our homepage and we'll show you the exact blades. If your car isn't listed, email us and we'll sort it out.
How do I know they'll fit?
Our vehicle selector matches your car to the exact blade lengths and connector type. Every order is checked against our fitment database before it ships. If something's wrong, we send the right ones free — you keep the originals.
How do I install them?
No tools needed. Each blade clips onto your existing wiper arm using the same connector as your originals — takes about 2 minutes. Every product page has an installation video specific to your car so you can see exactly how it's done before you buy.
How long do they last?
12 months minimum in normal conditions. Teflon-coated natural rubber holds up well, and with basic care (clean your windscreen, don't use them on a dry screen) most customers get well over a year.
What are they made of?
Teflon-coated natural rubber with an internal steel beam for even pressure across the blade. Same material spec as what car manufacturers use — streak-free, quiet, and built to last through a full NZ winter.
Do they come with a warranty?
Yes — 12-month warranty covering defects in materials or workmanship, plus our Perfect Fit Guarantee. If they don't fit or something's not right, we'll make it right.
Will new wipers help me pass my WOF?
Worn wipers are a common WOF fail point. If your blades are streaking, skipping, or leaving patches, replacing them before your inspection is a good idea. Order before 2pm and we'll dispatch same day.
Shipping
How much does delivery cost?
Free. Every order, everywhere in NZ. If you need overnight delivery, express shipping is $8.
How long until they arrive?
1–3 business days for standard (free) delivery. Express orders placed before 2pm ship same day and arrive next business day.
Can I track my order?
Yes — every order ships with NZ Post tracking. You'll get a tracking link by email once it's dispatched.
Returns
What if they don't fit or something's wrong?
Let us know and we'll sort it out. If the fit is wrong, we send the correct blades free — you keep the originals. If there's a defect, you can choose a replacement or a refund. More detail on our returns policy here.
About Us
Where are you based?
Auckland, New Zealand. 100% NZ-owned and operated.
How do I get in touch?
Email us at hello@thewipershop.co.nz — we reply within a few hours during business days.
Do you do wholesale orders?
Yes. Email us with what you need and we'll put together pricing.